Managed services can help any business thrive by bolstering an IT department with extra eyes of infrastructure. By leveraging a third party such as Asgard MSP you can free up your own team’s time to work on other tasks, rather than troubleshooting issues, checking backups, or mitigating threats.  

We aim for the SMB area, helping IT teams of 1 or 2 and letting them flourish while keeping total IT costs down. Our scalable solutions can be applied to the smallest and largest companies.  

We offer portal access, manual installation, or managed installation, monthly reports of activities, and your choice between vendors on which EDR best fits your specific requirements.

Depending on your service level, BaaS, DRaaS, Zero Trust, we can manage backups entirely for you, from setting backup jobs, monthly failover testing, datacenter readiness, individual file recoveries, or we can just give you an agent to install and make it all self-service. Currently we offer clients two options for backups depending on what features you are seeking. 

Services are priced per unit or license / month for; EDR, Patch Management RMM, backups, cloud compute resources including storage. Warranties are priced on a policy type and coverage amount in the form of a premium. 

We offer a choice selection for vendors and are constantly evaluating vendors to add to the repertoire. Backups can be between Veeam and Cove, EDR can be Sentinel One, Bitdefender, or CrowdStrike.

Emergencies are always a chaotic and stressful period. To mitigate headache and stress we advise each customer when onboarded to follow through with a DR Plan. This will give companies a general playbook to follow during an emergency, as well as dividing up responsibilities during an emergency.

Our IT services combine both best in breed solutions and tested yet novel solutions with an understanding that “one size does NOT fit all” and each business is unique in how it needs to protect itself.  We pride ourselves in offering a variety of solutions to tailor the perfect solution to you.  

Hardware and software updates are handled via our RMM toolset powered by N-Able N-Sight. Our physical hardware at the datacenter level is powered and kept up to date by our tier III and tier IV infrastructure partners.

Yes, as your trusted IT partner each client is provided with access to their portal to view RMM, Sentinel One, or cloud backups as desired.  Warranties are handled via DLT Alert's (www.dltalert.com) platform to which you will also have access.  

Cyber warranties were created to answer this exact question.  Insurance companies take an average of 4 months to make claims payouts. The warranty is to provide a stop gap to help fill the space between and get our clients the money the need to recover from an attack within hours.  The result is faster recoveries and more stable business operations.

• Standard non-emergency support desk time 9 am – 5 pm Central we honor ticket response within 1 hour. 
• Average response time is 7 minutes.
• Emergency response times are 24/7/365.  
• Average emergency response is 4 minutes.